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Participant
Sep 8, 2017 3:31 PM UTC
Answered

Canceling ExportPDF

I want to cancel my Adobe ExportPDF service. Whenever I go through the process to do so, I get as far as clicking on "manage plan" then nothing happens.

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AnandSri
AnandSriCorrect answer
Legend
Sep 8, 2017 10:58 PM UTC

HI Bobb,

Please contact support through Contact Customer Care

Sign in with your Adobe ID and password, then choose Account issues> Choose to  Cancel my membership>Choose to Show me my contact options>Choose the option you want to contact the Support.

And you may also contact on 1-800-833-6687 PST Monday to Friday 10 AM to 5 PM.

Hope this helps.

Regards,

Anand Sri.

3 replies

AnandSri
AnandSriCorrect answer
Legend
Sep 8, 2017 10:58 PM UTC

HI Bobb,

Please contact support through Contact Customer Care

Sign in with your Adobe ID and password, then choose Account issues> Choose to  Cancel my membership>Choose to Show me my contact options>Choose the option you want to contact the Support.

And you may also contact on 1-800-833-6687 PST Monday to Friday 10 AM to 5 PM.

Hope this helps.

Regards,

Anand Sri.

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AnandSri
Legend
Sep 8, 2017 4:44 PM UTC

HI Bobb,

Please go through the following link to cancel the Adobe ExportPDF service: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

Hope this helps.

Regards,

Anand Sri.

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Participant
Sep 8, 2017 10:31 PM UTC

This does nothing. It just takes me back to where I was, and there is no option to contact anybody to do this other than to go to the community forum. I want some sort of contact number so I can cancel this!

Bob Black

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