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Participant
March 8, 2016
Question

Cancellation of order extension

  • March 8, 2016
  • 1 reply
  • 894 views

Dear Adove Export PDF Subscription team,

Today, I received a Japanese email informing of automatic extension of my previous order which had been duly cancelled a year ago.

The order No. is 07100530811 ( amount J.Yen 2,592.-) The original order had been cancelled,so no such extention shall be avalable.

Anycase, please make sure such extension shall not be realized without my consent.

Regards

Katsumi Nakajima

中島克己

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Legend
April 13, 2016

Hi 克己 中島,

If you experience any issue, you can Contact Customer Care.

Select the product from the list provided below and then select chat option under " still need help?Contact us".

Regards,

Meenakshi

Participant
April 13, 2016

Hi,Meenakshin san,

Highly appreciate for your message.

Best regards

中島克己

iPhoneから送信

2016/04/13 21:56、meenakshin83966505 <forums_noreply@adobe.com> のメッセージ:

You have been mentioned

by meenakshin83966505 in Re: Cancellation of order extension in Adobe Community - View meenakshin83966505's reference to you

Hi 克己 中島,

If the subscription is already cancelled an year ago, then it cannot be extended without your consent.

If you still experience any issue, you can Contact Customer Care.

Regards,

Meenakshi

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