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verónicag9762611
Participant
Jan 17, 2016 5:40 PM UTC
Question

Cancellation of Subscription to Adobe ExportPDF

Hi,

I already contacted Customer Services to cancel my subscription to Adobe Export PDF a couple of weeks ago. They said that it was already cancelled and I didn't need to worry about it, but... I've just received an email stating the subscription was renovated. I'm trully fed up with this situation.  I want this subscription cancelled and my money refunded ASP. These are the details:

Número de pedido: 07009984591 
Plan de suscripción: Adobe Export PDF, annual 
Fecha de inicio: 15-enero-2015 (PT) 
Fecha de renovación: 14-enero-2017 (PT) 
Total: 24.54 EUR
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2 replies

Anonymous
Jan 18, 2016 4:41 AM UTC

Hi ,

I would request to connect with the chat support and they would be able to assist you on this.

I am sorry that you are experiencing this ,however this would surely get sorted.

Please refer the following link to connect with them.

Contact Customer Care

Please click on the Blue"Still Need Help" button to connect with one of the executives.

Also I would request not to post such details here.

Regards

Sukrit Dhingra

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verónicag9762611Author
Participant
Jan 18, 2016 2:52 PM UTC

That's what I've been doing over and over again and I always end up here. From here: Contact Customer Care

to this same fórum. So... can any Adobe amployee sort out this question for me???

Verónica

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