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Participant
August 14, 2023
Question

Cancellation Policy

  • August 14, 2023
  • 1 reply
  • 170 views

Adobe is a very unethical company and
you should be ashamed of your
cancellation policy. Charging money for
doing nothing. This behavior will only
ruin your company in the end, if it
hasn't done so already. This is not the
company of technical and creatives I

knew. I will not hesitate to communicate

this to my network.

This topic has been closed for replies.

1 reply

AkanchhaS8194121
Legend
August 14, 2023

Hi @Mark_JNC 

 

Sorry to hear about your unpleasant experience. This is certainly not the impact we want to leave on your customers.

Please do let us know what has led to this. Is there any specific service/assistance you were looking for?

For any cancellation/refund request, we have our dedicated billing team to take care of it. They can help you with the same.

Cancellation terms and subscription commitment are explained in detail here: https://www.adobe.com/legal/subscription-terms.html 

 

 

Thanks,

Akanchha