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S
s___uribe
Participant
January 1, 2015
Question

cancellations

  • January 1, 2015
  • 1 reply
  • 269 views

Hello I had purchased the subscription then canceled cause would not work the way i wanted it to....

Even though I have seen that it is canceled it still showed up on my phone bill.  I was wondering why?

Thank you,

Shilo Uribe

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    1 reply

    S
    Sara_Forsberg
    Inspiring
    January 1, 2015

    Hi Shilo,

    I checked your account, and didn't see any subscription orders under the email address that you use here in the forums. Did you get your subscription as an in-app purchase from your phone? If so, you would need to contact the app store from which you made the purchase--Adobe doesn't handle those subscriptions.

    Best,

    Sara

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