cannot access Export PDF

i purchased subscription for Export PDF and money has come off my card but cannot access it. my account does not say that i have bought it

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Legend

Check the email confirming the purchase and make sure you are using the SAME Adobe ID. It's very easy to end up with two or more.

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Participant

The only email I received asked me to click on a link to verify subscription. I cannot use the link again as it has timed out

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Legend

Did you manage to verify the subscription when the link was current? If not, you're going to need to contact Adobe.

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