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aaront56218794
aaront56218794
Participant
February 25, 2015
Answered

cannot convert to a powerpoint file?

  • February 25, 2015
  • 3 replies
  • 2620 views

signed up and now cannot convert to powerpoint.

This topic has been closed for replies.
Correct answer Anubha Goel

Hey johnm62947164,

I'm sorry, but since you have purchased Export PDF subscription, you cannot export PDF TO PPT  format.

Refer: FAQ | Adobe Export PDF

If you wish to do the same, then you might need to change your subscription to Adobe PDF Pack service.

Let us know what exactly do you wish for.

Hope to get your response.

Regards,

Anubha

3 replies

J
johnm62947164
Participant
September 3, 2015

I am having the same issues.  I signed up last night for the $1.99/mo option which has on the website I will be able to convert PDF to PowerPoint format (PPTX).

When I try to convert the PDF file to PowerPoint...it continuously loops me to the subscription page.

Anubha Goel
Anubha GoelCorrect answer
Participating Frequently
September 3, 2015

Hey johnm62947164,

I'm sorry, but since you have purchased Export PDF subscription, you cannot export PDF TO PPT  format.

Refer: FAQ | Adobe Export PDF

If you wish to do the same, then you might need to change your subscription to Adobe PDF Pack service.

Let us know what exactly do you wish for.

Hope to get your response.

Regards,

Anubha

J
johnm62947164
Participant
September 3, 2015

Hi Anubha,

Thanks for the reply.

I am a bit confused because on the (https://www.acrobat.com/en_us/landing/exportpdf-pricing-b.html?trackingid=KLFWX ) site where I made my purchase, it explicitly says with that plan I would be able to convert to Powerpoint.

What am I missing?

Thanks,

John

S
Sara_Forsberg
Inspiring
February 26, 2015

Hi aaront56218794,

I've checked your account: You have an ExportPDF subscription, which doesn't include the capability of exporting to PowerPoint format. Adobe PDF Pack does include that option, so if you'd like to change your subscription to PDF Pack, we can help with that (there is a difference in cost: http://cloud.acrobat.com).

Please let us know how you'd like to proceed.


Best,

Sara

Anubha Goel
Anubha Goel
Participating Frequently
February 26, 2015

Hi Aaron,

Please let me know whether you are signed up at "https://cloud.acrobat.com/exportpdf" or using Adobe Reader.

Have you tried converting any other PDF file to PPT format?

Do you get any specific error message while converting?

Please let me know.

Regards,

Anubha

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