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cakethat
cakethat
Participant
January 28, 2018
Question

Cannot Fill and sign and save any documents

  • January 28, 2018
  • 1 reply
  • 507 views

Hello
I keep on getting this message each time I try to save a document that I have filled in in reader.
I have read through the forums and tried all the remedies including disabling the Java script- going to the extra security sections and turning that off too and restarting to no avail.
Any help would be much appreciated

This topic has been closed for replies.

1 reply

AnandSri
Community Manager
AnandSriCommunity Manager
Community Manager
February 8, 2018

Hello cakethat

We apologize for the inconvenience caused, as per the description above, you are not able to Fill&Sign a PDF form and save it using the Adobe Reader DC, Is that correct?

Please check for any pending updates of Adobe Reader DC from Help>Check for updates, reboot the machine and try signing the PDF file.

You can also sign the PDF file online through https://cloud.acrobat.com/fillsign  and see if you get any error message. have you tried with any other PDF file and checked? Try with any other PDF file and see if the issue is reproducible.

You can also repair the installation files of Adobe Reader from Help>Repair installation. Reboot the machine.

Let us know how it goes and share your findings.

Regards,

Anand Sri.

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