Cannot get Adobe Reader to work

Question

I have uninstalled and reinstalled the free Reader but am still unable to open a PDF from a fiancial advisor...I keep getting this error message, and none of these links have been helpful...just rabbit holes...:

Please wait...

If this message is not eventually replaced by the proper contents of the document, your PDF
viewer may not be able to display this type of document.

You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by
visiting http://www.adobe.com/go/reader_download.

For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader.

AkanchhaS8194121 · Answer

Hey there,

Sorry to hear about your frustrating experience. I believe you are getting "Please Wait...." message upon opening PDF file?

If you are getting this message while viewing a pdf in a browser, you are most likely trying to open a Dynamic XFA (XML Form Architecture) PDF. To view such pdf documents, we recommend you to download the file locally and open it either in Adobe Reader or Adobe Acrobat.

This document will explain the reason for getting this error: https://forums.adobe.com/docs/DOC-8651

Hope this helps.

Thanks,

Akanchha

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