Cannot open pdf after copying to SharePoint

Question

1) Save as a Outlook email to Pdf file (save to Desktop, Win10)

2) Drag and drop from Desktop to SharePoint folder

3) When trying to open the file from SharePoint, it says I have to Download Adobe Reader (Adobe Pro full version is already installed, and App defaults are set correctly) Files do open correctly from Desktop.

AnandSri · Answer

Hello,

I hope you're doing well, and we apologize for the delayed response and the trouble.

Please try the suggestions from the following community discussion and let us know how it goes: https://adobe.ly/4hBAH2S

https://adobe.ly/4i04JNA

https://adobe.ly/3EJu8g8

https://adobe.ly/3EJu8wE

I hope this helps.

Thanks,

Anand Sri.

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