cannot open pdf files

Forum|Forum|11 years ago
March 17, 2015
5 replies
970 views

sudddenly cannot open pdf files. I repair and or reinstall reader and only get a temporary fix. I get the fatal error message "Acrobat failed to connect to DDE server. using reader XI and windows 8.1

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pwillener

Legend

You may need to make a little change to the Windows registry: download, unzip, then run the registry script from https://files.acrobat.com/a/preview/07f2ebef-e13c-4a0b-9e69-e79debcf9642

H

howardb71229188

Participant

Good day,

I had this problem two weeks ago, and you helped me run an executable script file that solved the probem. But it has now recurred. I again downloaded the file, extracted it, and ran it. I got a message that the registry change is already installed and it would not process. I cannot open pdf files, and I still get the DDE message