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Participant
March 3, 2021
Question

Cannot open PDF files in a particular SharePoint Online site when using Adobe Document Cloud

  • March 3, 2021
  • 1 reply
  • 995 views

I get the following error when opening .PDF files from a particular SharePoint Online site and only when using Microsoft Edge. I can open it in the browser, but not when using Adobe Docuent Cloud.

{"error": {"code": "Forbidden", "message": "Not allowed to access this resource.", "details": { "error_code": "403" } } }

 

All the other sites are OK and have reviewed the site and libraries settings and no issues have been found. 

 

Any assistance with this is greatly appreciated. Thanks!

 

 

This topic has been closed for replies.

1 reply

Participant
December 21, 2021

Delacrr,

 

We're seeing the following in our environment as well. Did you have any luck or find a solution with this issue?

 

Was it more of a Sharepoint/o365 problem or was it more of an Adobe integration issue?