cannot open up a pdf document

Forum|Forum|11 years ago
July 19, 2014
1 reply
365 views

I got the trial for Acrobat XI. The trial period ended. I bought the subscription. Now, every time I try to open up a pdf document, the trial window opens and the pdf does not open. This is urgent and I need to open the document up now. If I cannot fix this problem quickly, I will cancel my recent order. Please help.

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Correct answer Rave

Hi Todd,

On the trial Window you need to click on 'License the software' and use your Adobe ID to license the software.

The purchased subscription is linked to your Adobe ID.

Regards,

Rave

RaveCorrect answer

Participating Frequently

Hi Todd,

On the trial Window you need to click on 'License the software' and use your Adobe ID to license the software.

The purchased subscription is linked to your Adobe ID.

Regards,

Rave

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