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jodiw29067567
Participant
May 11, 2017 12:44 AM UTC
Answered

Cannot save a document

I have a document, a billing statement, that I would like to save so I can email it to someone but when I select Save As, all I get is a completely white screen with absolutely no options to save anything.  I ended up printing the document then scanning it in order to save it somewhere so I could attach it to an email.  Ridiculous!!

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Adorobat
AdorobatCorrect answer
Participating Frequently
May 11, 2017 6:51 AM UTC

Hi jodiw29067567,

Could you please try the steps suggested in the link below?

"save as" pop up box does not allow me to save the document.

Which application are you using to view the document- Acrobat Reader/ Adobe Acrobat?

Operating System installed on the machine-Mac/Windows?

Keep us posted with the results.

Thanks,

Shivam

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1 reply

Adorobat
AdorobatCorrect answer
Participating Frequently
May 11, 2017 6:51 AM UTC

Hi jodiw29067567,

Could you please try the steps suggested in the link below?

"save as" pop up box does not allow me to save the document.

Which application are you using to view the document- Acrobat Reader/ Adobe Acrobat?

Operating System installed on the machine-Mac/Windows?

Keep us posted with the results.

Thanks,

Shivam

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