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Participant
November 15, 2023
Question

Cannot upload images on the creative cloud - "1 file(s) could not be uploaded. Filetype not support

  • November 15, 2023
  • 1 reply
  • 427 views

I'm on the browser.  I've tried chrome and edge. I've tried jpg and PNG. Drag and drop won't work nor will manualy pointing it to the folder.

please help.

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1 reply

Meenakshi Negi
Community Manager
Community Manager
November 17, 2023

Hi leifa2240399,

 

Thank you for reaching out.

 

Could you please confirm where exactly you are trying to upload images? Are you uploading them on Creative Cloud storage or Document Cloud storage?

Share the steps you do or the screen recording to better understand what happens. Share the screenshot of the error message.

 

Thanks,

Meenakshi