Skip to main content
L
leifa2240399
Participant
November 15, 2023
Question

Cannot upload images on the creative cloud - "1 file(s) could not be uploaded. Filetype not support

  • November 15, 2023
  • 1 reply
  • 427 views

I'm on the browser.  I've tried chrome and edge. I've tried jpg and PNG. Drag and drop won't work nor will manualy pointing it to the folder.

please help.

    This topic has been closed for replies.

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    November 17, 2023

    Hi leifa2240399,

     

    Thank you for reaching out.

     

    Could you please confirm where exactly you are trying to upload images? Are you uploading them on Creative Cloud storage or Document Cloud storage?

    Share the steps you do or the screen recording to better understand what happens. Share the screenshot of the error message.

     

    Thanks,

    Meenakshi

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices