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ronaldl87250655
Participant
September 18, 2017
Question

Certain PDF's turned black in Cloud Storage. How can I see them?

  • September 18, 2017
  • 1 reply
  • 320 views

Why did certain PDF's turn black in my documents file?

This topic has been closed for replies.

1 reply

AkanchhaS8194121
Legend
November 21, 2017

Hi Ronaldl,

We apologize for the delay in response to your query.

As mentioned some of the PDFs are showing black on Document Cloud. So is it the entire document color is in black or only some content showing black?

How you have been accessing the document cloud? Through the desktop application Adobe Reader DC or the online via- https://cloud.acrobat.com/recent

Try accessing it through- https://cloud.acrobat.com/recent  and see of that helps.

Regards,

Akanchha