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tiffanycarsoncanady
Participant
March 4, 2021
Question

Certified by appearing in the signature on a PDF file (Adobe DC)

  • March 4, 2021
  • 2 replies
  • 563 views

I have a user who certified her document but a message appears stating signature invalid.  Also, instead of displaying CERTIFIED BY the signature shows DIGITAL SIGNATURE.  I also tested and received the same results.  How can we ensure the signature displays CERTIFIED BY TIFFANY CARSON?  Your responses are greatly appreciated. We are on a tight deadline.  Thank you Tiff

This topic has been closed for replies.

2 replies

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Terri Lynn5EAF
Participant
June 23, 2021

Terri Lynn vienneau

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Test Screen Name
Legend
March 5, 2021

You seem to be focussing on the "appearance" of the signature on the page. This is a matter of zero importance (I believe they should be banned). Users need to be trained and mandated to ignore the page contents, because they can be faked and you might as well not sign at all. What matters is the signature as shown in the signature panel, and the message that it is invalid. What are the full details shown in the signature panel about the invalid signature.

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