Hi Christopherh,
As we have checked the details for your account using the email address you are logged into the forums, you have a subscription for Adobe Export PDF. Adobe Export PDF is an online service that you can access online via: https://cloud.acrobat.com/exportpdf as well as through the Adobe Reader DC desktop application which you can download from here: Adobe - Adobe Acrobat Reader DC Distribution
You just need to “Sign In” using the email (Adobe ID) under which you have subscription registered.
For any troubleshooting, refer to: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).
Let us know if you need any help.
Shivam