Charged when I have no subscriptions

Question

Hello, I cannot find a contact number or anyone at adobe to talk to. Can someone please advise... I've got an adobe PDF smart charge on my bank statement and have no idea why this came up? I have no subscription plans with adobe. How do I get a refund?

AkanchhaS8194121 · Answer

Hi @Metin27442370ofbe

Sorry to hear about the trouble caused.

We did check your Adobe account registered with the same email address. There's one subscription that seems to be canceled.

If you still see a charge and the account gets debited, we suggest contacting our Customer Care, billing team.

Click on the "Contact Us" icon in the lower right corner of this page: https://helpx.adobe.com/support.html

Thanks,

Akanchha

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