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catherinel33333333
Participant
February 10, 2015
Question

Charging my card but not giving me my order

  • February 10, 2015
  • 1 reply
  • 257 views

‌I paid for an annual plan for Adobe Professional and it charged my credit card, but Adobe tells me that I have no orders under my account. Help!!

This topic has been closed for replies.

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
February 10, 2015

sign in using the same adobe id used to pay for your subscription and start downloading your files, Adobe: Creative, marketing, and document management solutions

if your cc desktop app shows you're installing trials and your payment is more than 1 business day old, contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
February 11, 2015

Moving this discussion to the Adobe Acrobat.com Services forum.

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