Chase Bank statements are password protected

THANK YOU so much! I tried calling three CHASE banks, tried to search online through CHASE and could never get in touch with a live person. I searched on the internet and found this! Four days of trying to figure it out, so now I print as mentioned above. Thanks, again!

Definitely a PITA. Called Chase, they confirmed. I let them know how Bank of America allows us Redact function/edit function of those statements.

Best solution so far: Open PDF in Chrome/Web Browser > Safe as PDF > Open PDF In Illustrator (w/o Edit Features) > Save As PDF (Smallest Size is what I used) > Open in Acrobat > Edit Doc/Redact/Etc.

You'll still see that some content gets garbled and jarbled, but it's going to be enough [REDACTED].

Great solution. Thanks.

Tnx

This solution worked like a charm. I had to combine two Chase bank statements and Adobe kept asking me for the password. I worked around with your solution.

I downloaded a series of Chase bank statements and purchased PDF converter subscription. I then converted them (24 files) to Excel files on 08/22/2023 without issue. Today, 09/27/2023, I downloaded a new statement and got the error that the file was password protected. I then went back and tried to convert some of the files that I previously converted and got the same error message. Another post explained they contacted Chase and they were not password protecting these files. 

I am surprised that Adobe would not have a fix for this or be working on a fix. Before purchasing the Adobe converter, I was copy / paste the statements into Excel and wrote a macro to align / format the columns; hence my own converter.

THANK YOU, BajaRoy!! Microsoft Print to PDF did the trick!! I appreciate you taking the time to make this post. 🙂

On Mac OS X you can use preview to export the pdf-file to another pdf-file, which removes that password.

Had the same problem but solved it using "Microsoft Print to PDF" option. Even called Chase and asked how to unprotect and what the password was. Agent I spoke with said they don't password protect the statements, was probably an Adobe problem. LOL! Thanks for the tip.