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christinal21705506
Participant
Feb 10, 2017 7:21 AM UTC
Question

chinese words can't be recognize but the pdf file attachment

I have some issue when I key and save the pdf and save in Chinese version when I attach in the email and send to my customer all the Chinese words will become square box pls help me to resolve this issue

Please Reply me the solution by email [removed by moderator]

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    1 reply

    sb116
    Participating Frequently
    Feb 13, 2017 9:29 PM UTC

    Hi Christinal21705506,

    This is possibly happening because of the Chinese font not being embedded.

    Please refer to the link below to download the same and try the same again:

    Adobe - Adobe Reader : For Windows : Adobe Reader X Font Packs - Chinese Traditional : Thank You 

    Let me know how it goes.

    Thanks,

    Supriya

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