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Participant
May 9, 2013
Answered

Close Adobe Account

  • May 9, 2013
  • 2 replies
  • 1805 views

Dear Friends, how do I do to close my Adobe account?

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer Mandeep5062

    Hi Óscar Miguel Baço

    We're sorry to learn that you wish to deactivate your Acrobat.com account. If there is a specific issue which is unresolved, kindly respond and let us know the details so we can try to help. We hate to see you go!


    If there is nothing we can do to convince you to stay, we ask that you delete all the documents in your account- both My Files and Buzzword Docs. Send an email (from the email address associated with your account) to us to confirm that this has been done, and we can deactivate the Acrobat.com account.  FYI, your Adobe ID will remain active for use with other Adobe properties and at the Adobe store.


    If you wish to have your Adobe ID deactivated, you'll need to contact Adobe support directly at:


    http://www.adobe.com/aboutadobe/contact.html

    2 replies

    close_account__unemployed
    Participant
    November 23, 2014

    Loss job, close account, please!!

    I'm unemployed!!!

    Mandeep5062
    Mandeep5062Correct answer
    Participating Frequently
    May 9, 2013

    Hi Óscar Miguel Baço

    We're sorry to learn that you wish to deactivate your Acrobat.com account. If there is a specific issue which is unresolved, kindly respond and let us know the details so we can try to help. We hate to see you go!


    If there is nothing we can do to convince you to stay, we ask that you delete all the documents in your account- both My Files and Buzzword Docs. Send an email (from the email address associated with your account) to us to confirm that this has been done, and we can deactivate the Acrobat.com account.  FYI, your Adobe ID will remain active for use with other Adobe properties and at the Adobe store.


    If you wish to have your Adobe ID deactivated, you'll need to contact Adobe support directly at:


    http://www.adobe.com/aboutadobe/contact.html