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gb68149597
gb68149597
Participant
January 10, 2018
Question

Cloud Document log in

  • January 10, 2018
  • 1 reply
  • 381 views

I have the Adobe app, i use the document cloud all the time, now every time i switch the screen i have to log in, every time all the time, im using my Samsung  note 8

Tnx

    This topic has been closed for replies.

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    January 10, 2018

    Hi Gb,

    What you have explained above, that might be a temporary issue with the app. Because once you "Sign In" in the "Document Cloud" storage using the Adobe ID and password, it should log you out during switches unless you don't remove app.

    You may check the application's updates and if that doesn't help then, try uninstalling reinstalling the application once.

    Regards,

    Akanchha

    gb68149597
    gb68149597Author
    Participant
    January 10, 2018

    Hi!

    I did all of this and it still doing the same, its not a temporary issue, it's doing it all the time.

    I did update, i also uninstall and install and it didnt help!

    Tnx

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