Skip to main content
A
ar25801
Participant
May 11, 2014
Question

Cloud files accessible from iPhone but not from Mac.

  • May 11, 2014
  • 1 reply
  • 284 views

When accessed from iPhone, I have files on my acrobat.com cloud. When accesses from my MacOS nothing is there.

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    May 12, 2014

    Hi ar25801,

    That's odd--are you signing in to the same account from both your iPad and on your Mac (silly question, I know, but I have to ask!). Please try clearing your browser cache on whatever browser you're using on your Mac, or try using a different web browser. You can find a list of supported web browsers here:  http://www.adobe.com/acom/systemreqs/

    Please let us know if that works.


    Best,

    Sara

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices