Coloured text in Word disappears in PDF conversion

Hello!

I hope you're doing well, and we apologize for the delayed response and the trouble.

Make sure the fonts in your Word file are properly embedded by enabling the "Embed fonts in the file" option. To do this, go to File > Options > Save, and check the box for "Embed fonts in the file".

If you have access to the Acrobat desktop app, try saving the Word file using the Adobe PDF Printer for better results.

For additional insights, refer to these community discussions on similar issues and try the suggested solutions:

• Missing text when converting to PDF from Word
• Text missing after converting Word doc to PDF

I hope this helps.

Thanks,

Anand Sri.