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shaunj88141683
Participant
Nov 21, 2017 11:08 PM UTC
Question

Combine icon issues

My combine icon is showing add and not allowing access it is part of my plan - is there an issue at present ?

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3 replies

AnandSri
Legend
Nov 29, 2017 12:10 PM UTC

Hello Shaun,

Sorry for the delay in response to your query and apologize for the inconvenience caused. In Reader, you will get "Add" under the Combine as it's a designed behavior of Reader. If you click on Add it will direct you to a browser so that you can use the services and can combine files.

Hope this helps and clarifies.

Regards,

Anand Sri.

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AnandSri
Legend
Nov 22, 2017 11:28 AM UTC

Hello Shaunj,

We apologize for the inconvenience caused, the services are restored now. Please use the services, and let us know if you have any questions.

For troubleshooting, refer to https://forums.adobe.com/docs/DOC-8841

Regards,

Anand Sri.

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shaunj88141683
Participant
Nov 22, 2017 9:57 PM UTC

Hi Anand,

The function is working but the combine button still shows add rather than open

Regards

Shaun

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