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Ambrosial_difference4880
Participant
November 11, 2024
Question

Comments pop up

  • November 11, 2024
  • 1 reply
  • 157 views

Hi,

 

I can't get the comments section to not pop open whenever I open a PDF in Adobe Acrobat, Windows. I have unchecked the "Show comments pane when a PDF with comments is unopened" multiple times, restarting or shut down my computer, then upom restart when I open a PDF, the comments pane opens again and that box is once again checked. I open dozens of PDFs per day and this is driving me crazy. Please help!

 

 

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1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
November 11, 2024

Hi Ambrosial_difference4880,

 

Thank you for reaching out.

 

Please ensure that you are using the latest version of the application. In the Acrobat, go to Menu > Help > Check for updates.

If the same behavior occurs, try reinstalling the application using the following steps:
-Remove the application and run the cleaner tool (https://adobe.ly/3YIzZZl).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/3YJCcUr;

 

Let us know how it goes.

 

Thanks,

Meenakshi

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