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Participant
October 22, 2018
Answered

¿Cómo puedo generar una factura con datos específicos?

  • October 22, 2018
  • 1 reply
  • 1056 views

Quiero generar una factura con el nombre de la empresa que compró el producto, pero me aparece con el nombre de la persona que está usando el producto, ¿hay alguna forma de cambiar esta información?

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Correct answer AkanchhaS8194121

Hi Juditha,

The invoice always get generated on the name of account holder under which the subscription is registered. Doesn't matter who is using the subscription.

In your case, I see a Creative Cloud subscription is registered under your account. So the invoice would be generated on your name, not to the name of someone who is using it.

If it still doesn't help, then you may contact to our customer care billing team- Contact Customer Care

Regards,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
October 23, 2018

Hi Juditha,

The invoice always get generated on the name of account holder under which the subscription is registered. Doesn't matter who is using the subscription.

In your case, I see a Creative Cloud subscription is registered under your account. So the invoice would be generated on your name, not to the name of someone who is using it.

If it still doesn't help, then you may contact to our customer care billing team- Contact Customer Care

Regards,

Akanchha