conversion error

I received an error notice while trying to convert a file to a PDF. It gave no explanation so I can't fix it. Ideas?

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Hi Kathie,

Please let me know what type of file format are you trying to convert to PDF.

You said that there was an error? What was it?

You might try signing up from a different browser and then check.

Hope to hear from you.

Regards,

Anubha

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