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electronicb70300273
electronicb70300273
Participant
Sep 21, 2015 6:18 PM UTC
Question

conversion error message: We apologize for the inconvenience. We are working hard to make the service available. Please check back shortly.

I was converting documents without a problem and just recently (2 weeks ago) I started receiving the following message: We apologize for the inconvenience. We are working hard to make the service available. Please check back shortly. What's my problem? Is there a help line I can call?

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    4 replies

    AadeshSingh
    AadeshSingh
    Participating Frequently
    Sep 21, 2015 6:39 PM UTC

    Hi electronicb70300273,

    Please make sure that you have installed latest Adobe Acrobat Reader DC Acrobat Reader DC Learn & Support to use the Adobe Export PDF service Acrobat Reader DC Learn & Support.

    You can also try to use the service online at https://cloud.acrobat.com/exportpdf

    Let me know if it works.

    Regards,

    Aadesh

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    parkerb90672042
    parkerb90672042
    Participant
    Oct 6, 2015 3:03 PM UTC

    Ok, We have the latest version of the software.  The address: https://cloud.acrobat.com/exportpdf yields the same error.  It doesn't look like the service is available anymore.

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