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trevorm90813884
trevorm90813884
Participant
Mar 12, 2015 5:25 AM UTC
Answered

Conversion Failed

I am trying to convert a 3,300 page (55 lines per page) to an Excel spread sheet.  The data was originally in an Excel spread sheet.  The conversion fails after about 30 mins.  Is there a size limit to conversion?

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    Sara_ForsbergCorrect answer
    Inspiring
    Mar 13, 2015 12:20 AM UTC

    Hi trevorm90813884,

    ExportPDF does impose a 100 MB file size limit. However, even when a file is smaller than that, ExportPDF can time out before it finishes conversion if the file is complex (and 3,300 pages certainly qualifies as complex).

    You may have better luck converting via Acrobat. If you don't have Acrobat, please feel free to give it a try. You can download a 30-day trial from http://www.adobe.com/products/acrobat.html.

    Best,

    Sara

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    3 replies

    Sara_ForsbergCorrect answer
    Inspiring
    Mar 13, 2015 12:20 AM UTC

    Hi trevorm90813884,

    ExportPDF does impose a 100 MB file size limit. However, even when a file is smaller than that, ExportPDF can time out before it finishes conversion if the file is complex (and 3,300 pages certainly qualifies as complex).

    You may have better luck converting via Acrobat. If you don't have Acrobat, please feel free to give it a try. You can download a 30-day trial from http://www.adobe.com/products/acrobat.html.

    Best,

    Sara

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    trevorm90813884
    trevorm90813884Author
    Participant
    Mar 15, 2015 11:23 PM UTC

    Sara,

    Thanks for your help.  I have done as you suggested but still could not convert the whole file.  I have established that the maximum number of pages that I can convert at one time is 200.  So this is now what I am doing.  Painful I know, but at least it will work eventually.

    Trevor

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    Sara_Forsberg
    Inspiring
    Mar 16, 2015 5:57 PM UTC

    Hi Trevor,

    You're able to do 200 pages at a time via Acrobat (as opposed to the ExportPDF service)? What happens in Acrobat when you try to convert more than 200 pages? (You could be running into disk pace issues, as Acrobat is writing temp files.)

    Best,

    Sara

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