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Participant
Jul 5, 2017 5:59 AM UTC
Question

Conversion Failure

I am suddenly having problems combining multiples files into one single PDF.  I'm getting a conversion failure error.  Pleas help.  I'm only combining 4-5 files at a time.  This has never been an issue before

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    3 replies

    Adorobat
    Participating Frequently
    Jul 6, 2017 7:19 AM UTC

    For testing purpose, try exporting files to check if its only combining files you are having issues with or with other services as well.

    Also, try combining pdf using following link and see if you are getting the error:

    https://cloud.acrobat.com/combinepdf

    Thanks,

    Shivam

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    Adorobat
    Participating Frequently
    Jul 5, 2017 12:38 PM UTC

    Hi erinb68974869,

    As i have checked the details for your account, you have Adobe PDF pack subscription, could you try "Export PDF" option using this link: https://cloud.acrobat.com/exportpdf and see if that works?

    Also, let us know the operating system you are using-Mac/Windows?

    Keep us posted with the results.

    Shivam

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    Participant
    Jul 6, 2017 2:35 AM UTC

    But I don't want to export files to another file type, I want combine

    multiple files into one PDF.

    I'm using Windows 10

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