Adobe.pdf gives me a conversion failure when trying to convert a file. I've tried excel, word & rtf.
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Hi jeffrey1500,
As per the issue description mentioned above, you are getting conversion failure when trying to convert pdf to word/excel, is that correct?
I just checked your account and I see your subscription to Adobe Export PDF is active. There is no issue with the subscription status.
Try the troubleshooting steps given in the following help document:
File conversion error | Adobe Export PDF
You may try exporting the file via browser: https://cloud.acrobat.com/exportpdf
You may also refer to the following forum threads discussing the similar issue:
conversion failure with Exportpdf
PDF to Word conversion failure
Let us know if you need any help.
Shivam
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