Skip to main content
Participant
November 22, 2018
Answered

conversion failure

  • November 22, 2018
  • 1 reply
  • 655 views

Adobe.pdf gives me a conversion failure when trying to convert a file.  I've tried excel, word & rtf.

[Moved from the non-technical Lounge to an Acrobat forum... Mod]

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

    This topic has been closed for replies.
    Correct answer Adorobat

    Hi jeffrey1500,

    As per the issue description mentioned above, you are getting conversion failure when trying to convert pdf to word/excel, is that correct?

    I just checked your account and I see your subscription to Adobe Export PDF is active. There is no issue with the subscription status.

    Try the troubleshooting steps given in the following help document:

    File conversion error | Adobe Export PDF

    You may try exporting the file via browser: https://cloud.acrobat.com/exportpdf

    You may also refer to the following forum threads discussing the similar issue:

    conversion failure with Exportpdf

    Conversion failure

    PDF to Word conversion failure

    Let us know if you need any help.

    Shivam

    1 reply

    Adorobat
    AdorobatCorrect answer
    Participating Frequently
    November 23, 2018

    Hi jeffrey1500,

    As per the issue description mentioned above, you are getting conversion failure when trying to convert pdf to word/excel, is that correct?

    I just checked your account and I see your subscription to Adobe Export PDF is active. There is no issue with the subscription status.

    Try the troubleshooting steps given in the following help document:

    File conversion error | Adobe Export PDF

    You may try exporting the file via browser: https://cloud.acrobat.com/exportpdf

    You may also refer to the following forum threads discussing the similar issue:

    conversion failure with Exportpdf

    Conversion failure

    PDF to Word conversion failure

    Let us know if you need any help.

    Shivam