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M
midwife
Participant
September 29, 2014
Question

conversion failure

  • September 29, 2014
  • 1 reply
  • 286 views

why can't I simply upload these pdfs and combine. I am paying money for this and its not working. please help.  I keep getting conversion failure.

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    1 reply

    S
    Sara_Forsberg
    Inspiring
    September 30, 2014

    Hi midwife,

    Does the error happen with all files that you try to combine? There are certain file types that Adobe PDF Pack can't combine, including password protected PDFs, 3D PDFs, and PDFs that are part of a Portfolio. There's also a 100MB file size limit for uploading files to Acrobat.com.

    That said, if you continue to get conversion errors, please try the following:

    Please let us know how it goes.


    Best,

    Sara

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