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Participant
July 14, 2014
Question

Conversion Failure message

  • July 14, 2014
  • 1 reply
  • 415 views

I keep encountering a Conversion Failure message. What could the problem be?

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    1 reply

    Inspiring
    July 14, 2014

    Hi Harlene,

    Is the error occurring in Reader or on the ExportPDF website? And, does the error occur with one particular file or with any file that you try to convert? Can you tell me a bit more about the file or files that won't convert?

    I look forward to hearing back from you with a few more details. I'd love to help you get to the bottom of this problem!

    Best,

    Sara