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Sara_ForsbergCorrect answer
Inspiring
Mar 3, 2015 8:39 PM UTC

Hi stefan235235,

I'm sorry that you're having trouble combining PDF files using Adobe PDF Pack. Does the error occur with all files that you try to combine, or just a select few?

Make sure that the files you're trying to combine aren't secured, password protected, 3D, or part of a PDF portfolio, as these types of PDFs can't be combined.

If you're combining supported file types and still getting that error, please try the following:

Please let us know how it goes.

Best,

Sara

2 replies

Sara_ForsbergCorrect answer
Inspiring
Mar 3, 2015 8:39 PM UTC

Hi stefan235235,

I'm sorry that you're having trouble combining PDF files using Adobe PDF Pack. Does the error occur with all files that you try to combine, or just a select few?

Make sure that the files you're trying to combine aren't secured, password protected, 3D, or part of a PDF portfolio, as these types of PDFs can't be combined.

If you're combining supported file types and still getting that error, please try the following:

Please let us know how it goes.

Best,

Sara

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Participant
Mar 6, 2015 7:12 AM UTC

This issue seems to be with Firefox. I cleared the history but it didn't help. Works fine with Chrome. What could be causing this?

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