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plantbabies2018
Participant
March 5, 2015
Question

conversion from pdf to word produces gibberish ...

  • March 5, 2015
  • 2 replies
  • 865 views

Using Acrobat X version 10.1.13 using the Tools dialogue. Upload and conversion successful, and when I open the downloaded file in Word 2013 I see only a series of blank boxes, some with "?" in them.

OS: Windows 8.1 pro 64-bit

Tried disabling OCR, produced same result

Screenshot of resulting text:

This topic has been closed for replies.

2 replies

CtDave
CtDave
Participating Frequently
March 6, 2015

It appears that the PDF uses fonts that are not available to the online subscription service.

Be well...

pwillener
pwillener
Legend
March 6, 2015

Your post is very confusing; are you actually using

  • Adobe Acrobat ?
  • Adobe Reader with the ExportPDF service ?
P
plantbabies2018Author
Participant
March 6, 2015

Apologies - using Adobe Reader 10.1.13

In the top right is a Tools menu, from which you can convert from PDF to Word. Trying both that, and the online ExportPDF service produces the same result.

pwillener
pwillener
Legend
March 7, 2015

[topic moved to Acrobat.com Services forum]

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