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Participant
Mar 5, 2015 2:51 PM UTC
Question

conversion from pdf to word produces gibberish ...

Using Acrobat X version 10.1.13 using the Tools dialogue. Upload and conversion successful, and when I open the downloaded file in Word 2013 I see only a series of blank boxes, some with "?" in them.

OS: Windows 8.1 pro 64-bit

Tried disabling OCR, produced same result

Screenshot of resulting text:

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4 replies

CtDave
Participating Frequently
Mar 6, 2015 6:43 PM UTC

It appears that the PDF uses fonts that are not available to the online subscription service.

Be well...

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pwillener
Legend
Mar 6, 2015 1:55 AM UTC

Your post is very confusing; are you actually using

  • Adobe Acrobat ?
  • Adobe Reader with the ExportPDF service ?
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Participant
Mar 6, 2015 3:02 PM UTC

Apologies - using Adobe Reader 10.1.13

In the top right is a Tools menu, from which you can convert from PDF to Word. Trying both that, and the online ExportPDF service produces the same result.

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pwillener
Legend
Mar 7, 2015 5:20 AM UTC

[topic moved to Acrobat.com Services forum]

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