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Participant
September 15, 2022
Question

conversion issue error msg: "the path of document being processed is too long .."

  • September 15, 2022
  • 2 replies
  • 1046 views

I continue to get the following error message when converting some Word docs to pdf. It seems random. I checked and this was an identified issue 6 minths ago but I cannot find a workaround. Help please?

 

"the path of document being processed is too long. Please save the file to a path shorter than 255 characters and retry"

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2 replies

Meenakshi_Negi
Legend
September 21, 2022

Hi andy25252083htjt,

 

Thank you for reaching out.

 

Please let us know if the issue still occurs. 

Did you try downloading the files to the desktop as suggested by the Test Screen Name above? 

 

Let us know if you need any help.

 

Thanks,

Meenakshi

Legend
September 20, 2022

Try moving the docs to your desktop first.