Hello Jrzyk,
We apologize for the inconvenience caused, as per the description above, the formatting is not getting recognized when you convert a PDF file to Excel, Is that correct?
Try exporting the PDF file through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a browser like Chrome, or Firefox, or Safari and see if this brings any difference.
You may also refer to the following KB docs which discuss the similar issue and scenario File conversion error | ExportPDF
Converting PDF to Excel and Retain Formatting
I need to convert PDF to Excel, however, columns and tabs make many merged cells and many blank columns. In addition to …
Have you tried exporting any other PDF file to Excel? Is it specific to one PDF or with all the PDF?
Is it possible to share the PDF file with us so that we can try it at our end, to share the PDF file use Adobe Send feature, upload the PDF file and share the link to PDF via private message only How Do I Send Private Message
Let us know how it goes, and share your findings.
Regards,
Anand Sri.