convert pdf to excel

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When I am trying to convert a pdf file to excel I get the warning "an error occurred while trying to access the server".

How can I solve this?

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S

Sara_ForsbergCorrect answer

Inspiring

Hi Hans,

It sounds like you may be trying to log in via Adobe Reader (we've had similar reports of this error). What happens when you log in via https://cloud.acrobat.com?

Best,

Sara

S

Sara_ForsbergCorrect answer

Inspiring

Hi Hans,

It sounds like you may be trying to log in via Adobe Reader (we've had similar reports of this error). What happens when you log in via https://cloud.acrobat.com?

Best,

Sara

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H

hansbhelpAuthor

Participant

Good evening Sara,

Unfortunately that option doesn’t work either. But thanks for your advice!

Best regards - Hans

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S

Sara_Forsberg

Inspiring

Hi Hans,

Ah! I see the problem! I looked up your account using the email address that you use to post to the forums. You have two Adobe PDF Pack subscriptions, and both are expired.

Best,

Sara

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pwillener

Legend

[topic moved to Acrobat.com Services forum]

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