convert pdf to word

I can't get this to work from my adobe reader X, it tells me to sign in, I do that and it doesn't sign in.  I go to the adobe site and login in, but where do I go from there to get a file converted - I  am technically challenged, sometimes it says "network error" after I try to login in from my adobe reader x - helppppppppppppppppppppp - does anyone have an email address for adobe - can't find that anywhere either to ask them !