Converting a PDF to Word- Conversion Failure

Everytime I try and convert a PDF from Reader and/or wwwcloud.acrobat.com it keeps coming back with a conversion failure?

Any Help?

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A

Anonymous

If from Reader then make sure you are signed in within Reader.

Also try updating Reader to the latest v11.0.09 and check.

If from browser then please let me know which Browser you are using and its version.

Have you checked with a different browser if possible?

Regards,

Florence

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