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Rusell1234
Participant
November 13, 2014
Question

Converting a PDF to Word- Conversion Failure

  • November 13, 2014
  • 1 reply
  • 434 views

Everytime I try and convert a PDF from Reader and/or wwwcloud.acrobat.com it keeps coming back with a conversion failure?

Any Help?

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    November 14, 2014

    Hi rusell1234,

    Does the error occur with a specific PDF file, or with any file that you try to convert? Can you tell us a bit more about the file(s) that you're converting--how many pages, what sort of content it has (text/graphics/fonts).

    For starters, please clear the browser cache and try again, or try converting from a different web browser. And, make sure that Reader is up-to-date by choosing Help > Check for Updates.

    Please let us know how it goes.

    Best,

    Sara

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