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briana87547869
Participating Frequently
November 7, 2017
Question

Converting PDF A to Word return (mostly) garbage -- for Akki_24 Employee

  • November 7, 2017
  • 1 reply
  • 430 views

Hi Akanchha,

Attached is the original file. I've had similar problems over the (many,

many) years working with PDF's so I'm very interested in the your diagnosis.

Thank you (even more) for your kind support,

Brian

    This topic has been closed for replies.

    1 reply

    Legend
    November 7, 2017

    Hi Brain,

    You have created a new discussion, I think you might have created another discussion where Akanchha has replied to your question.

    I am not able to see any file attached and there is no way to directly attach the file to the discussion.

    If you would like to share the file me or Akki_24 again, please use Adobe Send: How to share a document

    Will be happy to help.

    -Tariq Dar

    briana87547869
    Participating Frequently
    November 7, 2017

    H, Tariq,

    Does this help?

    https://files.acrobat.com/a/preview/8da5ca2f-29f9-4eab-a5ff-7aedbcee7ce8

    Thank you!

    Brian

    Legend
    November 7, 2017

    Brian,

    Some part of the issue is discussed here: Text is garbled in converted file | ExportPDF 

    Here are my findings:

    • The document has embedded font "LiberationSans."
    • When the file is converted the fonts doesn't remain attached to the target file. Which is the main problem in this case.

    Do you have this font available on your machine? Is this happening with all the files?

    -Tariq Dar