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adrianar9430945
Participant
May 16, 2015
Question

converting pdf file into word, it changes the text

  • May 16, 2015
  • 3 replies
  • 523 views

Hello,

I just bought the Adobe reader, so I can convert my PDF files into microsoft word. I have no problem converting or downloading them, but it changes the letters, commas, everything, so the text doesn't make sense. The text is in Spanish and I don't know if that has something to do with it since my computer is set up in English.

Can someone help me?

    This topic has been closed for replies.

    3 replies

    pwillener
    Legend
    May 17, 2015

    [topic moved to Document Cloud PDF Services forum]

    May 17, 2015

    Hi Adrian ,

    It seems to me that you have purchased or subscribed for Acrobat .The reason being ,Adobe Reader is a free software from Adobe and does not let you edit PDF' in any case .

    It is only used to view PDF'.

    Could you please tell me the version of software you have purchased ?

    Also ,please tell me the OS you work on .

    You could try changing your region from your Adobe account and see if that helps.

    You will see an icon to change your region in the bottom left of the page .Please select that and choose accordingly and see if that helps .

    It could also be possible that you have purchased Acrobat in Spanish and that is the reason you can see the converted text in Spanish .

    Please check the language of your software once and let us know .

    If in case that is the case ,you could simply uninstall it and download Acrobat in English language .

    Or you could connect with Adobe support in case your query is not resolved .

    Follow this link to connect with Adobe support .

    http://helpx.adobe.com/x-productkb/global/service-b.html


    Please Click the Blue "Still Need Help" button to connect with one of our executives .


    Regards

    Sukrit Dhingra

    CtDave
    Participating Frequently
    May 17, 2015

    Adobe Reader is free to download, free to install and free to use.

    Adobe Reader cannot create PDF, cannot "manipulate" PDF page content and cannot export PDF page content.

    To export PDF page content you can:

    --| purchase and use Acrobat

    --| subscribe to and use ExportPDF

    --| subscribe to and use PDF Pack

    The last two are Adobe online subscription services.
    The user forum for these subscription services is at:

    https://forums.adobe.com/community/document-cloud-PDF-services  


    Be well...