Converting pdf to word

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I subscribed to the Adobe service that allows me to convert pdf files to word and have paid the first year's fee. When i go into Adobe Acrobat.com I'm asked to register all over again. What have i missed or what am i doing wrong?

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RahulTyagi_

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Hi Martha,

Did you tried signing in at Acrobat.com with your Adobe ID and password ??

Regards,

Rahul

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