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Participant
Oct 26, 2015 9:22 PM UTC
Answered

Converting PDF to Word

I have purchased the plan for converting PDF to word but when I signed in I got the following message-- Reader doesn't have the ability to access this service. HELP?

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    Sara_ForsbergCorrect answer
    Inspiring
    Oct 27, 2015 1:08 AM UTC

    Hi lindab,

    If you have purchased the ExportPDF online service, then please make sure that you have the most current version of Acrobat Reader. You can download it from this page: https://get.adobe.com/reader.


    Best,

    Sara

    5 replies

    Sara_ForsbergCorrect answer
    Inspiring
    Oct 27, 2015 1:08 AM UTC

    Hi lindab,

    If you have purchased the ExportPDF online service, then please make sure that you have the most current version of Acrobat Reader. You can download it from this page: https://get.adobe.com/reader.


    Best,

    Sara

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    Inspiring
    Oct 27, 2015 1:07 AM UTC

    [discussion moved to Document Cloud PDF services forum]

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    Claudio González
    Legend
    Oct 26, 2015 10:15 PM UTC

    You may also want taking a look at this: Download and install Adobe Creative Cloud apps

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    Claudio González
    Legend
    Oct 26, 2015 10:11 PM UTC

    I think you'd be much better off asking your question in the ExportPDF forum, Document Cloud PDF services. This is the Reader one.

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    Oct 26, 2015 9:28 PM UTC

    Hi ,

    Reader does not have the ability to convert PDF'.It seems you have downloaded Reader and signed in and trying to convert PDF and that is the reason you are experiencing this message.

    You would need the following service to export PDF' to Word.

    Please have a look the at following link.

    Export PDF to Word or Excel online | Adobe Export PDF

    Regards

    Sukrit Dhingra

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