Corrupt cloud document - What options to Repair/Recover or restore

Question

Hi All,When opening a file from the Adobe Document Cloud, I receive a message advising that it is damaged and can't be opened.I was trying to save the document when I lost connection to the wifi and on trying to reopen it, I receive an error. Also noticed that the 11MB doc is now only 1.2MB.Have also tried downloading it to my local drive and opening it, but same issue.Is there anyway of recovering the document in the Adobe Cloud?Thank youE[Moved from the general, non-support forum Lounge (where video editors, animators, graphic designers, web programmers, app designers, and PDF people hang out and chat about random stuff) to a more product-specific support forum - Mod]

Adorobat · Answer

Hi EtienneL ,Could you please tell what application you are using to see the file?Also, visit this link and check if you are able to access the file :https://cloud.acrobat.com/recent Let us know about the results.Thank You!Shivam

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