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Participant
December 20, 2017
Question

Could not Import Document

  • December 20, 2017
  • 1 reply
  • 5483 views

Receive error message ‘could not import document ‘ when using Adobe Fill & Sign on iPhone and Ipad with iOS 11. Have asked someone else to test and received same message.

    This topic has been closed for replies.

    1 reply

    AkanchhaS8194121
    Legend
    December 22, 2017

    Hi Amandadvr,

    What you have explained above, might be a document specific issue. Have you checked with a different file?

    Or the form that you are trying to import in Adobe Fill & Sign that should be a PDF form and created using a PDF supported software eg. Adobe Acrobat or iBook.

    Or there must be some filed or type of format which is not supported by the app. Try a simple form and see if that gives the same message or not?

    You can check the related thread and its suggestion- Fill & Sign - Could not generate complete form

    Regards,

    Akanchha

    mrlich
    Participant
    June 15, 2018

    I’m having the same issue. I have to say that the linked post was no help since the response was “maybe it’s a document specific issue?” and there was no further response.

    Participant
    February 23, 2021

    I know it's been a long time but did you manage to rectify the issue I am having the problem currently